A1 Pest & Weed Control (ABN 74 129 475 147) operates this website and provides commercial pest control services across Melbourne. This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We collect the information you give us — name, contact details, business name, and details of your pest control enquiry — through our contact forms, by phone, SMS, or email, and in the course of providing services.

How we use it

Information is used solely for the purpose it was collected: responding to enquiries, quoting, scheduling and delivering services, and maintaining service records. We do not send unsolicited marketing.

Storage and security

Website form submissions are processed by Netlify, our hosting provider, and transmitted over HTTPS. Service records are retained as required for compliance documentation and Australian tax law.

Analytics

We use Google Analytics to understand anonymised site usage. You can opt out using Google's browser add-on or your browser's tracking protections.

Third parties

We do not sell personal information. Disclosure is limited to service providers who help us operate (such as hosting) and situations required by law.

Access, correction and complaints

To access or correct your information, email john@a1pestweed.com.au. Complaints are acknowledged and handled within 30 days; unresolved complaints can be escalated to the Office of the Australian Information Commissioner (OAIC).

Changes

This policy may be updated from time to time; changes will be posted on this page.